Includes bibliographical references and index.

An Innovative Model -- Moving beyond the classroom -- Taking a step back -- Audience size -- Audience location -- Required proficiency -- Technical difficulty -- Ease of change -- Cost -- Approaches to provide for learning in the workplace -- Classroom training -- Teleconference -- Videotape -- CD-ROM -- Intranet -- Examples of employee development needs and how they might be addressed -- New product familiarization -- A new work system -- Technical writing -- Expertise on a specific subject -- Developing technical expertise -- The learning progression -- Proficiency scales -- Management roles -- Defining the requirements -- Senior engineering management -- Individual engineers -- Direct supervisors -- Establishing management support -- Identifying types of positions -- Identifying required subjects -- Identifying required proficiencies -- Some specific examples -- Mechanisms for advanced learning -- Methods of attaining the higher proficiencies -- Fundamentals of experiential learning -- Practical approaches to experiential learning -- Demonstration with a return demonstration -- In-class case study -- Critical incidents -- Poster presentations -- Case study research -- Trips and tours -- Coaching -- Mentoring -- On-the-job training -- Clinics -- People networking -- Putting it all together -- Communicating the information -- Needs of the communication system -- Common subject definitions -- Linkage between matrices and subject write-ups -- Write control -- Revision and document control -- Ease of use.

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