TY  - BOOK
AU  - LOCKER,Kitty O
AU  - Kaczmarek,Stephen K
TI  - Business communication: building critical skills
SN  - 9780073377728
AV  - HF5718 LOC 2009
PY  - 2009///
CY  - Boston
PB  - McGraw-Hill Higher education
KW  - Business communication
N1  - include index
ER  -