TY - BOOK AU - Franks,Patricia C TI - Records and information management SN - 9781856048361 AV - Z665.2.U6 FRA2013. PY - 2013/// CY - London PB - Facet publishing KW - Library science-united states KW - Records-united states-management KW - Business records-united states-management KW - Archives-united states-administration N1 - Includes bibliographical references and index ER -